Loan Experts app for iPhone: privacy policy

Last updated November 10, 2026

Who is responsible

The Loan Experts app for iPhone is built and published by RPA Scale Pte. Ltd., Singapore, the technology vendor of Loan Experts Pte Ltd. RPA Scale is responsible for what the app does with data, set out on this page. Our trader details are in the app terms at loanexperts.sg/app-terms. The Android app has its own page, loanexperts.sg/app-privacy.

The short version

The app collects no data. Nothing you type into it, and nothing about you, is sent to us, to Loan Experts or to anyone else.

What stays on your phone

My loan (your bank, loan amount, rate and lock-in end date), if you fill it in, whether you asked for lock-in reminders, and the days you used the app (for the rating prompt below). They are kept in the app's own storage and its saved preferences. They are never sent anywhere. Clearing the app's data or deleting the app removes them.

The calculators work on your phone: what you type into them is not sent.

Lock-in reminders

If you turn them on in My loan and allow notifications, the app asks iOS to show a reminder three months and one month before your lock-in ends. The reminders are scheduled on the phone itself; no server sends them and nothing about your loan leaves the phone. Turning them off, editing or clearing My loan cancels them.

What the app fetches

The latest SORA and the rates news come from our server (crm.rpascale.org). The request carries nothing about you; like any web server, ours logs your IP address and the time, and these logs are not used to identify you.

What the app does not do

No account, no ads, no analytics, no tracking, no contact forms, and nothing sold or shared.

The rating prompt

Once, after you have used the app on three different days, it may ask the App Store to show its own rating prompt. Whether it appears, and what you answer, is between you and Apple; we receive nothing.

Changes and contact

If this changes, the date above changes with it, and the change comes before the app does. Questions: hello@rpascale.org.